1. INFORMATION WE COLLECT
When you visit our website or place an order, we may collect information including your name, email address, telephone number, billing and delivery address, payment and order information, and any information you provide when contacting us.
We may also automatically collect information about your device and use of our website, such as your IP address, browser, device information, pages viewed and interactions with our website, including through cookies and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use your information to:
-
process and fulfil your orders, payments, deliveries, returns and refunds;
-
communicate with you and provide customer service;
-
operate, protect and improve our website and services;
-
prevent fraud and maintain security;
-
comply with legal and regulatory requirements; and
-
send marketing communications where you have consented or where otherwise permitted by law.
Our lawful bases for processing your information may include performance of our contract with you, compliance with legal obligations, our legitimate business interests and your consent, depending on the circumstances.
3. SHARING YOUR INFORMATION
We share personal information only where necessary to operate our business, including with service providers such as Shopify, payment providers, delivery and returns partners, email and marketing providers, analytics providers and professional advisers.
We may also disclose information where required by law or where necessary to protect our legal rights.
Our store is hosted by Shopify, which processes personal information in connection with providing our ecommerce platform.
4. COOKIES & MARKETING
We use cookies and similar technologies to operate our website, understand how it is used and, where you have consented, support personalised marketing and advertising.
You can manage your cookie preferences through the cookie settings available on our website.
If you subscribe to CÈGLÈ marketing, you can unsubscribe at any time using the link in our emails.
5. INTERNATIONAL DATA TRANSFERS
Some of our service providers may process personal information outside the United Kingdom. Where this happens, we use appropriate safeguards as required by applicable data protection law.
This is relevant even though CÈGLÈ is UK-based because ecommerce technology and other service providers may process information internationally.
6. DATA RETENTION
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil orders and meet legal, accounting and regulatory requirements.
7. YOUR RIGHTS
Depending on where you live, you may have rights over your personal information, including rights to access, correct, delete or restrict the use of your information, object to certain processing and request data portability.
You may withdraw consent at any time where we rely on consent.
To exercise your rights, contact info@cegle.co.uk.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements. The latest version will be published on this page.
9. CONTACT
For questions about this Privacy Policy or how we handle your personal information, contact:
CÈGLÈ
Email: info@cegle.co.uk
Website: cegle.co.uk